Laura Wright has been a dedicated member of the Fastener SuperStore team for over 16 years and currently serves as Sales Manager. Throughout her career, she has approached every customer interaction with the mindset that even challenges, like returns, are opportunities to make things right and strengthen relationships. Laura takes great pride in Fastener SuperStore’s customer-first philosophy, especially the fact that real, knowledgeable salespeople answer the phones. This hands-on service is something customers frequently compliment and a key differentiator from competitors. For Laura, the best part of her job is working alongside a team of wonderful people, and she values that every day brings new lessons in fasteners, sales, and customer service.

Fun Fact: Laura enjoys watching critters roam around her backyard with her beloved wildlife camera!

Ed Larson brings over 15 years of experience in the fastener industry, including 8 years at Fastener SuperStore, where his deep product knowledge and sourcing expertise make him an invaluable resource for customers. He's highly knowledgeable about fasteners and where to find the right solutions, even for less common or application-specific needs. Ed is especially well regarded for his phone presence, helping customers feel welcomed, heard, and confident in their decisions while building lasting relationships. With hands-on experience that allows him to truly understand real-world applications, Ed combines technical insight with a genuine, personable approach that customers consistently appreciate.

Fun Fact: Ed is a loyal Iowa State Cyclones fan!

Ryan Drobnik is the newest member of the Fastener SuperStore sales team and has quickly distinguished himself through strong customer relationships, prompt service, and a highly resourceful approach to customer support. He excels at helping customers obtain the technical data they need, coordinating efficiently with internal teams to deliver clear, accurate information. Ryan is known for his thoroughness and follow-through, ensuring customers can move forward with confidence knowing they have the right details for their application. His responsiveness and commitment to precision make him a dependable point of contact for both routine orders and more technical inquiries.

Fun Fact: Ryan is a fierce baseball card collector!